Privacy Policy

Last updated: 12 November 2026

This policy explains what personal data Donovan Choo and his team ("we") collect, why we collect it, who helps us process it, how long we keep it and how you can reach us about it. We handle your personal data in line with Singapore's Personal Data Protection Act 2012 (PDPA).

What we collect

• Your contact details: your name, your WhatsApp number, and your email if you give it when you book.
• Your application answers: which best describes you right now, what worries you most about your retirement, whether you have money in your Ordinary Account (OA) you aren't using, and, if you need a later appointment date, your reason.
• Partly completed applications. Once you've entered your name and WhatsApp number, we save them even if you don't finish the rest of the form.
• Booking details: the time you book and any details you give when booking your complimentary review.
• Website data: cookies and the Meta pixel, which record visits and actions on our site, such as viewing a page or booking an appointment.

Why we collect it

• To understand your situation before your complimentary review.
• To contact you about your application and your appointment, including if you start the form but don't finish it, or apply but don't book an appointment.
• To prepare for your appointment.
• To measure how well our ads perform.

We only use your personal data for these purposes, or for other purposes we tell you about and get your consent for first. We don't send marketing messages, and we don't sell your personal data.

Who helps us process your data

We use service providers to run this site and your booking, such as our booking and client management system, email delivery, and our website and video hosts. Some examples are Meta, which measures our ads, and WhatsApp, which we use to message you. These providers store or process your data on our behalf and only for the purposes above.

Some of these providers store data outside Singapore. When your data is transferred overseas, we take reasonable steps to make sure it gets a standard of protection comparable to the PDPA.

Cookies

Our site uses cookies, including the Meta pixel, to understand how visitors use the site and to measure our ads. You can block or delete cookies in your browser settings. The site will still work if you do.

How long we keep your data

We keep your personal data only for as long as we need it for the purposes above, or as long as the law requires us to for legal or accounting reasons. When we no longer need it, we delete it or remove anything that identifies you. You can ask us to delete your data at any time.

How we protect your data

We take reasonable security measures to protect your personal data from unauthorised access, use, disclosure, copying, changes and loss. No method of storing or sending data online is completely secure, so we can't promise absolute security.

Your rights

You can ask us to:

• Give you access to the personal data we hold about you, and tell you how it has been used or disclosed in the past year.
• Correct any personal data that's wrong or incomplete.
• Delete your personal data.
• Stop using your personal data by withdrawing your consent.

To make a request, email us at the address below. We'll reply as soon as we reasonably can, and within 30 days. If you withdraw your consent, we'll tell you what that means for you. For example, we may no longer be able to hold your complimentary review.

Client messages and reviews

All client messages and reviews shown are from real clients, but every client's situation is different, and they don't represent the results every client will get. Results depend on each client's circumstances, market conditions and other factors outside our control. No promise of income, returns or any other outcome is expressed or implied.

Changes to this policy

We may update this policy from time to time. When we do, we'll post the new version here and change the "Last updated" date at the top.

Contact us

For questions or requests about your personal data, email us at [CONTACT EMAIL].